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How long will it take to process my order?
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Normally it will take a 24-48Hrs. In case of complicated prescription, it can take a day longer.
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How do I track my order?
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Just go to Tracking and enter your order number. |
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How much I'll have to pay for the eyeglasses?
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Costs vary, depending on the type of lens and frame you choose. At GlobalEyeGlasses.com, we are offering a wide range of options under all categories AT THE MOST ECONOMICAL PRICES. We are sure that you can find a pair that suits your budget. |
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How much are your shipping charges?
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DHL Shipping Worldwide Secure [ 3 business days] 19.95 International
First Class Shipping (Only in USA) [ 5-7 days] 4.85 US
International Express Shipping (Worldwide) [ 4-7 days] 14.95 International
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Can I buy Prescription Sunglasses at your site?
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Yes you can. You can choose any eye frame and make it into Prescription Sunglasses by adding Tinting for just $9.99. The tinting option will alsomake it 100% UV Resistant and is available in many exciting shades. |
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Can I buy Rimless Eyeglasses at your site?
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Yes, you can. We have a huge selection of Rimeless as well as Semi-Rimless Eyeglasses. Go to our home page and click on the relevant links. |
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Do you sell Bifocals and Progressives?
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Yes, we sell Bifocals as well as Progressives. |
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Can I buy glasses with no prescription in the lenses?
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Just choose the "Buy Frame" option and you will get a FREE lens without any power fitted in it. |
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I am allergic to Metal Frames. What should I do?
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Instead of a Metal Frame, you can go for a Plastic Frame or a Titanium Frame. Plenty of options are available at GlobalEyeGlasses.com in these two materials. |
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Cylinder, Axis and Add were omitted from my prescription.How should I complete this entry?
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Not all prescriptions have Cylinder, Axis, and Add. This would mean that you do not have an astigmatism correction (Cylinder and Axis) and you do not have a reading addition (ADD). If your doctor omitted this information, leave the fields blank on the prescription form. |
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How do I know what size eyeglass frame I need?
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Take a look at the earpiece or eyeglass bridge of your current eyeglasses. You will see a number imprinted there such as 52-20, 49-18 etc. This is the size of your eyeglass frame. If you want, you can increase or decrease it by a millimeter or so. |
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Can I get my glasses shipped to APO/FPO addresses or Post Office boxes?
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Yes, you can. We use US Postal Service for most of our orders. |
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I made a mistake while filling my order. What should I do?
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We request you to be very careful while filling up the Order Form. Still, if a mistake has occurred, give us a call immediately email us at contact@globaleyeglasses.com as soon as you can. |
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Can I use my contact lens prescription to purchase eyeglasses?
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No, you can't. Your contact lens prescription and eyeglass prescription are different. Therefore, we suggest that you get a new eyeglass prescription from your doctor. |
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I have received my eyeglasses and I think they need a slight adjustment. What should I do?
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At GlobalEyeGlasses.com, all eyeglasses are thoroughly inspected and aligned by a licensed optician prior to shipping. Still, if you think you need a slight adjustment, most optical stores will do it at no charge. |
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Will my purchase be reimbursable by my Optical Plan or Insurance?
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Please check with your carrier or union to see what their reimbursement policy is. Our Tax ID number is available upon request. |
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Do you have a money back guarantee?
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Yes. We are offering our customers a 14-day money back guarantee (less shipping). |
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Can you order single vision eyeglasses with a progressive prescription ?
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Yes you can, Just dont include the ADD power. |
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