Customer Reviews

Global Eyeglasses Reviews

Excellent
4
from 0 - 5
259 reviews

The bridge on the eyeglasses broke where

The bridge on the eyeglasses broke where it is welded to the frame.

The hinge part on the arm on the left side

The hinge part on the arm on the left side broke off the frame.

lenses are great - color of frame is not

lenses are great - color of frame is not as it was shown on website

Global Eyeglasses overall does a fine job

Global Eyeglasses overall does a fine job and I recommended them to friends. I've had a couple of recent occasions when the frame screws have quickly loosened making me feel that their quality control has weakened. It's a drag to go elsewhere and pay for repairs and nose piece replacements.

My only issue is that the picture you measured

My only issue is that the picture you measured you got 58.5 for my my pupillary distance. About a month ago i got sunglasses in store and they measured me at 60 with a machine. Im not sure how big of a difference it makes, but my eyes feel so much better in those.

The item was delivered missing a nose pad.

The item was delivered missing a nose pad. I contacted service and a new one was delivered within the week.

Glasses were shipped to me twice with the

Glasses were shipped to me twice with the wrong lenses.

Glasses very slow in getting delivered.

Glasses very slow in getting delivered. Sizing is difficult online.exact sizes not available. They were inexpensive.

Thanks for offering attractive and accurately

Thanks for offering attractive and accurately constructed glasses at such a reasonable price.In terms of the ratings, I have always found the delivery to be slow. My last order took one full month to arrive. The product is attractive and the prescriptions are accurate but they are pretty light and flimsy. Then again most glasses are these days.

Hi it took a long time to get my order and

Hi it took a long time to get my order and they are all big and not tight enough and fall down on my nose, the black clothes provided to clean the glasses do not clean well at all

Glasses took longer than the website made

Glasses took longer than the website made it sound. Glasseswere suppose to be mirror blue but they were not blue! Customer service at least was quick to reply.

Yes these are what I was expecting thanks

I am happy with the glasses. It took longer

I am happy with the glasses. It took longer than another online source for them to arrive, but they are nice and quality seems good.

Excellent work! Did a fantastic job, only

Excellent work! Did a fantastic job, only problem is that it would have been nice to get an update, 15 working days is a long time to wait for people who rely on their eyeglasses daily. I received NO tracking number, the eyeglasses just showed up in my mail, THEN the tracking number showed up in my email the next day. but overall, I would definitely use them again and will refer them as well.

The light grey was a little too dard, other

The light grey was a little too dard, other then tat they where fine!

Glasses turned out good. Time taken longer

Glasses turned out good. Time taken longer than stated on the website, phone support has been disconnected. Did get a reply via email support though. If your not in a hurry for the glasses then this could well work,

Ur site is very hard to use on mobile devices.

I ordered another set of re-lenses for an

I ordered another set of re-lenses for an existing set of frames that I have and still like. I was happy with it. So I ordered this set for single vision reading only glasses from them very soon after. These were like the other of very fine quality and I'm amazed by that actually. This company provides very good very functional glasses for less money that their competition..

It took longer than expected to arrive, and

It took longer than expected to arrive, and I was not properly able to track the order. I couldn't find a way to ask customer service about progress on my order, and when I raised a ticket in their system they sent me a potted reply telling me how to return it if I was dissatisfied, which was an entirely useless response. I am happy with the glasses, the frame is strong and the lenses good.

On this order, I didn't get an update on

On this order, I didn't get an update on when the glasses were shipped out. The lens were larger than expected. But, all in all they are great.

Both pairs were ground to perfection. They

Both pairs were ground to perfection. They should provide years of satisfaction. I will use there services again.

I have a strong progressive prescription

I have a strong progressive prescription and found the frame lightweight, comfortable.

Im satisfied, but you didn't send the cloth

Im satisfied, but you didn't send the cloth to clean them.

I'm satisfied with the product. Recomendable!

Packaging was greater than the company that

Packaging was greater than the company that was dealing with for many years. very pleased.

All aspects of this transaction were very

All aspects of this transaction were very much above expectations. Would certainly order again.

I left off a key part of my prescription,

I left off a key part of my prescription, but the team at Global was 'right on it'. I was contacted and followed up with in a timely manner. The follow through was great. Overall Great Experience.

I was notified very quickly that one of my

I was notified very quickly that one of my frames was unavailable. I was able to pick out another frame and the order was processed fast. Thanks

Very happy with my eyeglasses. Prescription

Very happy with my eyeglasses. Prescription was incorrect in first pair. I emailed them and within 5 minutes had a call back from a rep. Very happy with their product and service

Great to work with. Accommodating when needed.

Great to work with. Accommodating when needed. Great pricing, nice product

Very satisfied, They were nice and a great

Very satisfied, They were nice and a great price too, Would order again.

I'm so happy I got these Rx sunglasses. I

I'm so happy I got these Rx sunglasses. I always hesitated since the cost for a pair is usually really high but I got these for around $80 all together and I love them. My only regret was that I didn't measure my large head so they are slightly narrow but that's on my obviously nothing wrong with the product. I love the frames and would definitely recommend

I took them out of the box and put them on.

I took them out of the box and put them on. Have been wearing them since! Perfect! and the LOOK GREAT!!!! Thank you!!!!!!!

jana is a terrific person to work with at

jana is a terrific person to work with at global! great deal and great company.

Everything was good. They even found my

Everything was good. They even found my replacement lens frames when I forgot to include the order # on my shipment!

Excellent service and excellent company.

Excellent service and excellent company. High quality glasses at an affordable price.

good value good service very satisfied

good value good service very satisfied with purchase

I was very satisfied with my order. Quality

I was very satisfied with my order. Quality work.I will definitely be ordering my next pair here.

Have been a very satisfied customer for 15

Have been a very satisfied customer for 15 years plus. However they have been unable to give the correct script fulfilment on this most recent order. They tried numerous times to get the script correct to no avail. I applaud their efforts but this order leaves me with the same issue of unusable lenses. The frames are GREAT VALUE.

I have worked for an eye doctor for many

I have worked for an eye doctor for many years. Forgot that for a progressive lenses a seg height must be taken in order to see properly through the lenses. In my case the seg. height needed to be slightly lower, I see blurry when I am looking forward. I do not have the means to return and change the seg. height so I can use these glasses. I was offered a 50% off lenses but can't afford it.